Return & Exchange Policy

Returns & Exchanges

• Return or exchange requests must be raised within 72 hours of delivery.

• Products must be unworn, unwashed, unused and with original tags attached.

• Full-price products are eligible for exchange, store credit or refund, subject to inspection.

• Sale, clearance and promotional items are not eligible for cash refunds. Exchange or store credit may be offered where applicable.

• Replacement products cannot be returned or exchanged again.

• Accessories and products marked Final Sale are non-returnable except where required by applicable law.

Damaged, Defective or Wrong Products

Any damaged, defective or incorrect product must be reported within 72 hours of delivery with clear photos/videos.

For missing products or visibly damaged parcels, contact us within 24 hours of delivery.

Refunds

Approved refunds will be processed after the returned product is received and inspected.

A ₹150 return/handling charge may be deducted where applicable. Original COD/shipping charges are non-refundable where permitted by law.

Refund processing may take approximately 10–15 working days.

How to Request a Return

Contact us with your Order ID, reason for return and product photos:

Email: folkinstudios@gmail.com
WhatsApp: +91 8590985803